💡 Introduction

Our 7S Tracking Service provides a single point of integration that connects you to more than 100 carriers across Europe. Instead of building and maintaining individual carrier connectors, you integrate once with our standardized data exchange options and gain access to harmonized tracking data across our entire carrier network. Raw carrier scans are transformed into a standardized, carrier-agnostic event structure. We ingest and normalize more than 18,000 unique carrier events into 14 unified 7S tracking events. This ensures that a hub scan, delivery attempt, or out-for-delivery event follows the same logic across all carriers.

The result is clean, comparable, and actionable data for:

1. Logistics teams monitoring performance
2. Data analysts benchmarking cross-carrier KPIs
3. Customer support agents handling delivery inquiries
4. Customer-facing tracking pages and notifications

Today, we process up to 5,000,000 carrier messages per day and deliver harmonized tracking data with a latency below two hours at the 95th percentile. This ensures that both merchants and end customers receive timely and accurate shipment updates.

Why Integration Quality Matters

Tracking success is not defined only by the number of supported carriers, but by the quality, reliability, and timeliness of the data. Normalized tracking events are the foundation for:

1. Supply chain monitoring and optimization
2. Exception management and proactive intervention
3. Delivery performance benchmarking
4. Return orchestration
5. Automated customer communication

Downstream systems are only as effective as the tracking data they rely on. Clean, standardized, and reliable event data ensures that internal processes and customer-facing experiences remain stable across markets and carriers.

We work closely with each carrier to evaluate their technical capabilities and select the most effective integration method, whether via API, webhook, or structured file exchange. This ensures stable, high-quality integrations designed for long-term performance.

ARCHIVE (to be deleted if not needed)

Our Tracking Service is designed to transform fragmented logistics data into a centralized command center for your operations. By integrating with over 100+ carriers across Europe, we eliminate the complexity of managing multiple carrier interfaces and proprietary formats. We provide a single point of integration that harmonizes raw carrier data into a standardized event model. This ensures that your logistics teams, data analysts, and support agents always have access to clean, comparable data - whether a shipment is handled by a global giant like DHL or a specialized local last-mile provider.

Why Integration Matters

• Total Data Harmonization: We ingest raw scans and translate them into a unified "7S Language." A "Hub Scan" looks the same in your system regardless of the carrier, enabling accurate cross-carrier performance benchmarking.
• Operational Visibility: Gain immediate insight into lead times, exceptions, and delivery performance through our centralized Analytics suite.
• Flexible Connectivity: Full control over your data exchange. Connect via our robust API for deep integration, use Webhooks for real-time event pushing to your ERP/CRM, or utilize our CSV/SFTP options for legacy system compatibility.