Displaying non-trackable shipments on the Tracking Page

The Seven Senders Portal enables you to display non-trackable shipments on the Tracking Page. In this section, you will learn how to configure the Tracking Page to properly support this use case.

How to Configure a Non-Trackable Shipment

To indicate that a shipment is non-trackable, use the trackable parameter in the POST /shipment request.

  • Set trackable = false when creating a non-trackable shipment.
  • For validation purposes, a tracking code is still required.
  • For detailed API specifications, please refer to API.Sevensenders.com.

Once a shipment is transferred as non-trackable, the Tracking Page automatically adjusts its layout. Only three events are displayed on the Tracking Page for non-trackable shipments (see screenshot below).

The table below shows the three events and their underlying logic:

Event / Status NameLogic
Non-trackable shipment createdDisplayed once the shipment has been successfully created in the Seven Senders Portal.
On its wayTriggered based on the Planned Pickup Date parameter, once the planned pickup date lies in the past.
Expected to be deliveredCalculated as: Planned Pickup Date + Service Level Agreement (SLA).

To display the event “Expected to be delivered”, Service Level Agreements (SLAs) must be configured in your Seven Senders Portal account. For more information, see Managing Service Level Agreements.